Who we are
Our Community Safety Managers are the main point of contact for communities, schools and partners across the country.
What is a Community Safety Manager?
A Community Safety Manager works closely with local communities, individuals, partners and organisations to understand safety concerns, coordinate engagement activities and support collaborative solutions.
Their role is to support communities, partners and organisations across the rail network with any railway safety concerns, engagement requests or partnership opportunities.
How can your local CSM help you?
- School or youth engagement requests
- Local safety concerns (trespass, ASB, community impact)
- Partnership working with councils, BTP, charities or community groups
- Support with campaigns, events or outreach initiatives
- Guidance on rail safety messaging, resources and materials
How We Work
Listen
We start by understanding the concerns and priorities of the communities we serve.
Collaborate
We bring together partners — schools, police, councils, charities — to develop joined-up solutions.
Deliver
We implement targeted initiatives and measure their impact to continuously improve safety outcomes.
Key Partners
We work in partnership with a range of organisations to keep communities safe around the railway.
Community Safety Manager
Our Community Safety Managers are your main point of contact for railway safety concerns, school engagement requests and partnership opportunities.
